In close collaboration with Frescobaldi, Adiacent has developed an app dedicated to agents, born from the idea of Luca Panichi, IT Project Manager at Frescobaldi, and Guglielmo Spinicchia, ICT Director at Frescobaldi, and realized thanks to the synergy between the teams of the two companies. The app completes the offer of the existing Agents Portal, allowing the Sales Network to access their customers’ information in real time through mobile devices. The app was designed with a focus on the informational needs and typical operations of Frescobaldi agents on the go. With a simple, intuitive, and user-friendly interface, it has seen a widespread adoption across the sales network in Italy.

The app’s key features are all centred around customers and include: management of customer data (including offline mode), order consultation, monitoring and consulting assignments of fine wines, statistics, and a wide range of tools to optimize daily operations. Agents can check the status of orders, track shipments, consult product sheets, download updated price lists and sales materials, and geolocate customers in the area.